• Orders are decorated on demand as placed.

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• Individuals enter all order and payment details online, including any E-certificate Code.

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• Orders will ship out or be ready for individual pick-up within 10 business days of ordering.

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• Shipping options include UPS ground or in-store pickup from Ann Arbor.

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• All items on the webstore are made to order and are not eligible for refunds or exchanges. If you received an incorrect or defective item email us at support@annarbortees.com